Billing Support and Resources

Have questions? We are happy to help you every step of the way. Whether you have questions about billing or need financial support, our helpful resources and contacts are just a click or call away, providing the guidance and care you deserve.

Saint Alphonsus Health Plan Billing Questions

Our friendly Member Services team is here to help you with any questions regarding your bills or coverage.

       Contact:
       Seven days a week, 8 a.m. to 8 p.m.
       1-800-240-3851 (TTY 711)

Centers for Medicare & Medicaid Services

Call for questions about Medicaid and Medicare Savings Programs.

       Contact:
       24-hour helpline
       1-800-MEDICARE (1-800-633-4227)
       1-877-486-2048 (TTY)
       www.cms.gov 

Social Security Administration

Call for questions about eligibility for Extra Help and other Medicare-related assistance.

       Contact:
       Monday – Friday, 7 a.m. to 7 p.m.
       1-800-772-1213
       1-800-325-0778 (TTY)
       www.ssa.gov 

Idaho Department of Medicaid

Call for questions about eligibility for Medicaid and availability of other state-assistance programs.

      Contact:
      Monday – Friday, 8 a.m. to 6 p.m. Mountain Time
      1-800-324-8680
      1-888-791-3004 (TTY)
      www.medicaid.idaho.gov

      Idaho Ryan White Part B Program

      1-208-334-5612

This page was last updated 10/01/2024