For Members

We’re so glad you’re here! Whether you’re new or have been with us for a while, explore the resources we've created to help you make the most of your membership.


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Member Portal

Access your personal claims and eligibility details, stay updated with the latest news, and more.

Manage My Membership

 

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Plan Documents

View all the plan documents you need to manage your benefits, including your Evidence of Coverage, Summary of Benefits, and more.

View My Plan Documents

 

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Billing and Financial Assistance

Find the most convenient way to pay your premium, gain a better understanding of your coverage costs, and learn more about financial assistance programs available to Medicare beneficiaries.

Explore Billing and Support Options

 

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Member Forms

Looking for a form? Download and print the forms you need to manage and utilize your coverage.

Find Member Forms

 

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Additional Resources

Access essential tools like provider directories, benefit FAQs, plan policies and more — all in one place.

Access Member Resources 

 

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Member Rights and Responsibilities

Understand your rights and responsibilities as a member to ensure you get the best care and coverage.

Review My Rights and Responsibilities

 

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Appeals and Grievances

Learn how to appeal coverage decisions or file a complaint.

Review the Appeals and Grievance Process

 


Have questions? We’re happy to help

If you have questions about your benefits, don't hesitate to call Member Services at 1-800-240-3851 (TTY 711). Our representatives are available daily from 8 a.m. to 8 p.m. to assist you.

This page was last updated 10/01/2024