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Flexible Benefit Card

The Flexible Benefit Card is a valuable tool in your wallet

You must stay flexible when it comes to your changing hearing and vision needs each year, and you need a plan that can do the same.

There are times when a vision or hearing services requires an additional cost and it feels like a financial stretch. That’s when a little extra money in your wallet would come in handy.

Our Flexible Benefit Card is a convenient way to pay for qualifying expenses without having to draw from your own bank account. The prepaid card holds money that can be used like a debit card on out-of-pocket expenses associated with covered services under your insurance plan.

Our Flexible Benefit Card entitles you to an annual allowance towards plan-covered vision and hearing services. You may use it to supplement your vision hardware allowance, hearing aid co-pays, or to cover the cost of a covered hearing or vision exam.  

The Flexible Benefit Card also serves as a Member Rewards redemption card. These rewards are automatically loaded onto the card and are ready for use at qualifying retailers.

Call to speak with one of our trusted advisors at 1-800-964-4525 (TTY: 711) or go online today to enroll and begin enjoying benefits like this. It’s time your Medicare plan flexes along with your health care expenses.

Making the most of our Flexible Benefit Card benefit as a member

Call Member Services at 1-800-240-3851 (TTY 711) between 8 a.m. and 8 p.m.

Your card has already been activated with a vision and hearing allowance. Your Member Rewards will automatically load when earned during each calendar year.

Go to www.mybenefitscenter.com or download the OTC Network app from your App store to check your card balance and view eligible benefits and rewards. You can also call 1-833-684-8472 to check your card balance. 

Your vision and hearing allowance balance is available at the start of enrollment or each plan year and will expire at the end of each plan year.

You will receive notification of personalized reward offerings via mail. Call 1-800-240-3851 (TTY 711) for details.

Benefits vary by plans. For more details, please refer to your Evidence of Coverage.

This page was last updated 10/01/2024

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