Flexible Benefit Card
Making the most of our Flex Card benefit as a member
Call Member Services at 1-800-240-3851 (TTY 711) between 8 a.m. and 8 p.m.
Your card has already been activated with a vision and hearing allowance. Your Member Rewards will automatically load when earned during each calendar year.
Go to www.mybenefitscenter.com or download the OTC Network app from your App store to check your card balance and view eligible benefits and rewards. You can also call 1-833-684-8472 to check your card balance.
Your vision and hearing allowance balance is available at the start of enrollment or each plan year and will expire at the end of each plan year.
You will receive notification of personalized reward offerings via mail. Call 1-800-240-3851 (TTY 711) for details.
Benefits vary by plans. For more details, please refer to your Evidence of Coverage.