Over-the-Counter
Call Member Services at 1-800-240-3851 (TTY 711) between 8 a.m. and 8 p.m.
You can order eligible items online, in-store, or by calling. Visit www.cvs.com/benefits to order online. All CVS locations are participating stores (excluding Target and Schnucks). To order over the phone call 1-888-628-2770 (TTY 711), Monday to Friday, 9 a.m. to 8 p.m.
View your OTC Catalog. You should receive the OTC Catalog in the Annual Notice of Changes packet sent at the end of September. You can also view the OTC Catalog online.
Balances cannot be carried over from one quarter to the next.
You are responsible for the difference if the total exceeds the quarterly allowance. Only available for in-store purchases.
Benefits vary by plans. For more details, please refer to your Evidence of Coverage.