Member Rewards
Making the most of our member rewards once you’re enrolled
Call Member Services at 1-800-240-3851 (TTY 711) between 8 a.m. and 8 p.m.
2024 Plan Year: All members can receive either an Annual Wellness Visit or In-Home Assessment1 to earn a $25 member reward. Qualifying members can also earn rewards for completing eligibility-based screenings such as breast cancer screening, colorectal cancer screening, diabetes care eye exam, and diabetes care A1c. The reward is loaded on their Flexible Benefit Card after completing the necessary attestations.
2025 Plan Year: All members who complete an Annual Wellness Visit or In-Home Assessment can earn a $50 member reward. The reward is loaded on their Flexible Benefit Card after completing the necessary attestations.
Members are notified by mail throughout the year to inform them when they are eligible for eligible screenings.
Participating in the Member Rewards program is completely optional; if you do not want to receive a reward for your qualifying screenings, you don't have to do anything at all!
Members can report a reward activity by completing and returning the attestation form included with your notification. The form should include the service received, the name of your provider, and the date of your visit. Members can also call our Member Services team to complete a verbal attestation.
Rewards typically arrive within 30 days of receipt of the member's attestation.
Your Flexible Benefit Card will also hold your Member Rewards once earned. Amounts will automatically be loaded to the Flexible Benefit Card and can be used at most retailers2 that accept Visa, such as grocery stores, drug stores and pharmacies, discount stores, and more.
1 A copay may apply if you are treated for an existing medical condition during one of these no-cost preventive service visits. Refer to Chapter 4 of your Evidence of Coverage for more details.
2 Your Member Rewards benefit may not be used to purchase alcohol, tobacco or firearms.
Benefits vary by plans. For more details, please refer to your Evidence of Coverage.